Have questions? We have answers.
Have questions before signing up for the free trial? We've put together answers to the most common questions we get about our AI voice agent.
Free Trial and Pricing
How free is the free AI answering service?
Our AI answering service, Joy, is completely free for a 14-day trial period. There are no hidden fees, no credit card required to sign up, and no forced upgrades. You get full access to all standard tools.
What happens if I don’t provide my credit card?
If you don’t add a credit card before your trial ends, your virtual AI receptionist service will stop.
Is there a permanent free service, or just a trial and paid edition?
We don’t offer a permanent free AI answering service. The free trial allows you to sample the paid version before committing.
Can I sign up after the trial?
Yes! We’ll save your settings so you can easily sign up if you decide to continue after the trial.
Is there any value in the free trial?
Absolutely! Every business benefits from phone support, regardless of size or industry. Our free trial lets you experience 24/7 phone answering at no cost, helping you see the impact on your business without any commitment.
Are there limits to the free trial?
Yes. The trial lasts for two weeks or 200 minutes of usage, whichever comes first.
Can I have unlimited phone numbers during the trial?
No. The free trial includes a single phone number. You’ll forward your business calls to this number, and our AI receptionist will follow your custom script.
Features and Customization
Do you offer industry-specific AI solutions?
No, but our AI agent workflows are fully customizable. You can tailor them to fit your specific industry needs, whether using AI voice agents or human agents.
Will the free trial help me decide if AI virtual agents are right for my business?
Yes! The trial lets you experience our features, listen to call recordings, and analyze reports to see how customers interact with the AI.
Support and Additional Services
We need IVR and live operators, not AI. Do you offer that?
Yes! SAS provides live, human-powered answering services, and Joy is our AI receptionist. During the free trial, you can test AI, IVR, and live operator services.
Does the trial include a demo?
Yes. Our sales team will walk you through the software, discuss your needs, and help you set up the best workflow for your business.
Do I get tech support during the trial?
Yes! Our sales and support teams are available to assist you just like they would for a paying customer. If you prefer white-glove support, you’ll also have a dedicated sales team member to guide you throughout your trial.